Shipping Policy

Shipping Policy

Shipping fees

Our delivery fees relate to purchase and delivery within New Zealand, and are based on the products in your cart. We have a flate fee for any coffee order under 1kg, and free delivery on coffee orders 1kg and over. Prices are shown in NZD, and tax inclusive.
New Zealand Flat Rate $5.00

Delivery

We get it – you need your coffee. That’s why we work to get your order dispatched out of our Roastery doors as soon as we can. We ship from our Roastery in Christchurch, New Zealand, Monday–Friday and courier delivery times are dependent on where goods are being shipped.
We operate on a next day dispatch basis, however we don’t dispatch orders on weekends — because we need some time off as well as the courier. If you order after 12am on a Friday, you can expect the order to be packed on the following Monday.
You will receive email notifications from New Zealand Courier about your order status. You can expect your order within 2-3 working days (worst case scenario). Public holidays and weekends also delay our couriers – sorry. If delivery is delayed beyond these timeframes, we will notify you and give you the option to cancel your order.